info@denticalcenter.pl
PERSONAL DATA PROTECTION
Below in the privacy policy you will find information regarding the processing by us (“Dentical Center Wilanów sp. z o.o. sp. k.”) of your personal data in connection with the provision of the website service www.denticalcenter.pl and the use of cookies, electronic correspondence and the management of our social media channels.
If you are our client (patient) or contractor, check how we process your personal data in connection with patient service and cooperation with contractors by downloading the following information clauses:
Information clause for patients (customers).
Information clause for contractors.
Information clause for authorized persons.
PRIVACY POLICY
In the privacy policy, we indicate the principles of processing your personal data in connection with the management of electronic correspondence and the management of social media channels.
Data Administrator
The administrator of your data is “DENTICAL CENTER WILANÓW” spółka z o.o. sp. k. ul. Sarmacka 17/120, 02-972 Warsaw, KRS: 0000858005.
Contact with the data administrator
You can contact us at the above address, as well as by writing to the e-mail address: info@denticalcenter.pl.
Data Protection Officer
In matters of personal data protection, you can contact our data protection officer at the e-mail address: iod_denticalcenter@inspektorzyodo.pl. Our data protection officer is Damian Stachyra.
Purposes, basis and period of data processing and the nature of their submission
1. Persons visiting the website.
If you are a user of our website, we process your personal data, including IP address, session number, user identifier, in order to perform the contract for the provision of services by electronic means – based on art. 6 sec. 1 letter b GDPR.
In addition, we process your personal data to the extent necessary to ensure the proper functioning of the website and to ensure its security – on the basis of art. 6 sec. 1 letter f GDPR, i.e. our legitimate interest, which is to enable every interested person to access the website.
We will process your personal data for the purposes indicated above for the duration of your use of the website. However, this does not apply to cookies, which we store in accordance with the cookie policy located at the end of the page.
Providing your personal data for the purposes indicated above is necessary to use our website.
2. Persons contacting us to arrange a visit.
If you contact us by phone, e-mail, via the contact form or via social media to sign up for a visit or make a change to a planned visit, we process your personal data for the purpose of your identification and handling visits – on the basis of art. 6 sec. 1 letter f GDPR. b GDPR, i.e. as part of the performance of the contract or taking action at your request before its conclusion, as well as on the basis of art. 9 sec. 2 letter a GDPR (consent) – if you provide us with data concerning your health when arranging a visit.
We will process your personal data for the indicated purpose for a period of 12 months from the date you are registered for the visit.
Providing your personal data for the above purpose is necessary to arrange a visit using individual channels.
3. Persons contacting us on matters other than arranging a visit.
If you contact us by phone, e-mail, letter, via the contact form or via social media, on matters other than registering for a visit, we process your personal data for the purpose of identification and ensuring efficient service, including responding to your message (call) and resolving the presented issue/problem.
The basis for the processing of your personal data is art. 6 sec. 1 letter f GDPR, i.e. our legitimate interest, which is to provide and maintain communication channels.
We will process your personal data for the purposes indicated above for a period of 12 months from the last communication with you.
Providing your personal data for the above purposes is voluntary.
4. Users of our social media.
If you interact with us via social media, by following our channels or making other interactions (e.g. liking entries), or if you see our sponsored posts or advertisements in the above social media, we process your personal data in order to promote our activities and our entries, as well as to assess the effectiveness of our marketing activities.
The basis for processing your personal data for the above purposes is our legitimate interest (Article 6, paragraph 1, letter f of the GDPR), which consists in communicating our activities in social media, promoting the brand, as well as maintaining interactions with users of the above systems and assessing the effectiveness of our marketing activities.
We will process your personal data for the above purposes until our profiles in social media are deleted.
Providing your personal data is voluntary.
5. People leaving an opinion on Google.
If you leave an opinion about us in the “Google Opinions” service, we process your personal data for the purpose of publishing (“reprinting”) the above opinion on our website.
The basis for processing your personal data for the above purpose is Article 6, paragraph 1, letter f of the GDPR, i.e. our legitimate interest, which is the promotion of our activities and informing about customer opinions.
We will process your personal data for the above-mentioned purpose until you delete your opinion from Google or we delete the plugin that allows you to publish the above-mentioned opinion on our website.
Providing your personal data (placing an opinion) is voluntary.
6. Determining, pursuing or defending against claims
If you interact with us – in particular within the framework of the above-mentioned processing purposes, we will process your personal data for the purpose of determining, pursuing or defending against claims.
The basis for processing your personal data for the above-mentioned purpose is art. 6 sec. 1 letter f of the GDPR, i.e. our legitimate interest, which is the protection of our actual and legal interest.
We may process your personal data for the above-mentioned purpose for the period in which it will be possible to pursue claims in court.
Data recipients
The recipients of your personal data will be processing entities to whom we entrust the processing of personal data, in particular the entity dealing with IT support of our website, the hosting provider and the tools ensuring the security of the website. In addition, if you interact with us on social media, the recipients of your personal data will be the owners of these media acting as separate data controllers (Facebook, Twitter (X), Instagram, Tik-Tok). Each of these portals has a separate privacy policy that describes in detail the principles of personal data processing.
In the scope of personal data that we publish on our website as a result of “reprinting” your opinion left in the “Google Reviews” service, the recipients of your data will be people visiting our website.
If we process your personal data in connection with communication, the recipients of your personal data will be a telecommunications operator or postal operator. In addition, in the case of booking a visit, the recipient of your data will be the provider of the customer (patient) service system.
Your rights
In connection with the processing of your personal data by us, you have the right to access your personal data. You can also request their rectification, deletion (“being forgotten”), restriction of processing and transfer. You also have the right to object to our processing of your personal data based on our legitimate interest. In the scope of data that we process based on your consent, you have the right to withdraw it at any time. This will not affect the lawfulness of the processing carried out before its withdrawal.
To exercise the above-mentioned rights, contact us or our data protection officer.
Regardless of the above-mentioned rights, you can file a complaint with the President of the Personal Data Protection Office if you believe that we are processing your personal data in breach of the regulations.
COOKIE POLICY
What are cookies?
Cookies are small text files created by the website you are visiting. They may contain information used for the proper operation of the website, remembered preferences, as well as data needed for marketing and analytical purposes. They are saved in the memory of the device you use to browse the website.
Types of cookies on the website and the basis for their use
On our website we use:
1. essential cookies, which allow us to ensure the proper functioning and security of the website. The basis for our processing of information contained in these files is art. 6 sec. 1 letter f of the GDPR, i.e. our legitimate interest, which is to ensure the proper functioning of the website and ensure its security,
2. optional cookies – which we use when you give your consent (based on art. 6 sec. 1 letter a of the GDPR), and which consist of files:
a) functional – they allow you to adjust the website to your needs, e.g. in terms of its size, remembering the last selected browsing language,
b) analytical – they allow you to analyze traffic on our website and evaluate its performance, as well as collect aggregated information on the number of visits, the source of traffic to the website and the popularity of individual content,
c) marketing – they allow you to present advertised content to you, including content tailored to the information you are viewing on our website, and measure the effectiveness of these activities.
A detailed list of cookies used by us on the website is presented in the table below:
| Name | Опис | Description | Duration | Domain |
|---|---|---|---|---|
| _ga, _ga_xxxx | Manages the activity of the chat widget available on the website. File associated with Google Analytics. Used to calculate visitor, session, and campaign data for website analytics reports. | Analytics | 2 years | denticalcenter.pl |
| activechatyWidgets | Manages the activity of the chat widget available on the website. | Mandatory | Session | denticalcenter.pl |
| chatyWidget_0 | Manages chat widget settings. | Functional | 7 days | denticalcenter.pl |
| pll_language | Remembers language preferences. | Functional | 1 year | denticalcenter.pl |
How long do we store cookies?
The table above provides information on how long individual cookies are stored. However, you can manage them.
You make the initial cookie settings when you first visit our website. We then display a message about our use of these files, their types, and ask you to choose whether you consent to our use of optional cookies.
You can change your choice at any time and withdraw or change the scope of your consent to our use of optional cookies by clicking on this link and making a new selection.
Regardless of the above, you can delete cookies from your browser, and you can also configure your browser to prevent such files from being stored (“Do Not Track” option). Detailed information in this regard can be found on the websites of the providers of individual browsers, e.g.:
1. for the Chrome browser:https://support.google.com/chrome/answer/95647?hl=pl
2. for the Microsoft Edge browser:https://support.microsoft.com/pl-pl/microsoft-edge/usuwanie-plik%C3%B3w-cookie-w-przegl%C4%85darce-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09
3. for the Firefox browser:https://support.mozilla.org/pl/kb/ciasteczka.
You can also use the incognito tab in your browser, which will cause cookies to be deleted as a rule immediately after closing the browser.
Who has access to cookies from our site?
Google Ireland Limited
Google Ireland Limited is the provider of the Google Analytics tool, which we use to measure internet traffic and the effectiveness of our marketing activities, as well as the provider of tools that allow us to conduct marketing and remarketing activities. Detailed information on the principles of collecting and processing personal data by Google can be found in the privacy policy:
https://policies.google.com/privacy?hl=pl.
Social media
The Administrator has an account on Facebook, Instagram, TikTok, Whatsapp, Telegram and Viber. Personal data provided on these platforms will be used to manage profiles, communicate with Users, as well as for statistical and analytical purposes, share information about events organized by the Administrator and create a community of recipients. The basis for such processing is the legitimate interest of the Administrator.
However, it should be remembered that the rules for using social networking sites are specified in the regulations and community rules of each platform, and the Administrator has no influence on them. The Administrator only processes publicly available personal data of Users and data made available to it by them.